Learning Support

Meet the Staff

Mrs Jenny Cluley

  • Head of Learning Support
  • SENCo
  • Learning Support Teacher


  • BEd,   QTS
  • PG Dip. Literacy and Dyslexia

Jenny has been SENCo at Ratcliffe College since 2006. Originally trained as a primary school teacher, Jenny’s teaching career has spanned all age-ranges.  In addition to spending four years as SENCo at a large state primary school, she worked for several years in the Learning Support Department at Leicester College of Further Education and also at Leicester Adult Education Centre. Her particular interest is in dyslexia, having successfully completed the Postgraduate Diploma in Literacy and Dyslexia through the Dyslexia Institute.  Jenny is a Member of the Dyslexia Guild.


Mrs Eleanor Waters

  • Learning Support Teacher
  • Second in Department (Learning Support)
  • Member of Chaplaincy Team


  • BEd,  QTS
  • PG Dip. in ‘Specific Learning Difficulties, Dyslexia’

A graduate of Glasgow University, Eleanor has been a long-standing teacher at Ratcliffe College, having joined the school as a part-time teacher in the Preparatory School in 2004.  She moved across to the Senior School Learning Support Department in 2012 and completed a Postgraduate Diploma in ‘Specific Learning Difficulties, Dyslexia’ in 2015.

Eleanor also has a role within the Chaplaincy Team, preparing assemblies, organising charity fundraising events and assisting the Chaplaincy Team. Both Eleanor’s children have attended Ratcliffe College from Nursery to Sixth Form.

Mrs Lucy Davids

  • Learning Support Teacher
  • Teacher of English


  • BSc Hons in Sociology and Psychology
  • PG Dip. Psychology
  • QTS (PGCE / GTP)

Lucy started her teaching career in 2003 as an English teacher in Nottingham where she developed her interest in teaching children with learning difficulties. She worked in the inner city for twelve years, taking responsibility for an innovative accelerated literacy programme which targeted Key Stage 3 students, as well as teaching English at GCSE. In 2010 she was appointed Assistant SENCo, taking a key role in the Inclusion Faculty.

Lucy joined the Learning Support Department and English Department at Ratcliffe College in September 2015. She provides Literacy Learning Support for all year groups within the Senior School, as well as teaching English at Key Stage 3.

Mrs Jennifer Harlock

  • Learning Support Teacher


  • BA (Hons) QTLS
  • Post Grad Cert Adult Literacy Support

Jennie has worked as a teacher of students with learning difficulties  for over eleven years. Following seven years as SENCo at Loughborough Girls’ High School, Jennie moved overseas in 2012 to become SENCo at Regent’s School in Bangkok, Thailand.  Since her return to the UK, she has worked with many young people who have a wide range of difficulties and disabilities. Immediately prior to joining Ratcliffe College, Jennie taught GCSE English in the homes of students who cannot attend school due to a special medical need: for example, students undergoing cancer treatment.  Jennie joined Ratcliffe College in 2016 and is working towards becoming an assessor of dyslexia which should be completed by 2017.

Mrs Jo Leite

  • Learning Support Teacher
  • Literacy/Numeracy – Preparatory School
  • Senior Housemistress – Boarding


  • BA (Hons)  Hispanic Studies
  • TEFL Certificate
  • QTS (West London Graduate Teacher Programme)
  • PG Cert (SpLD) in Literacy and Mathematics
  • MA Teaching and Learning

Jo took up her post as Learning Support Teacher in Ratcliffe College Preparatory School in September 2008.  Jo has since completed Postgraduate Certificates in ‘Specific Learning Difficulties, Dyslexia’ and ‘Specific Learning Difficulties, Numeracy’ at The University of Leicester. In 2013, she achieved her MA in Learning and Teaching. Jo lives on campus and is a key figure in the boarding community as Ratcliffe College’s Senior Housemistress.


How we Support Our Students

The Learning Support Department is proud of its friendly open-door policy, supporting students across the school, whether or not they have special educational needs.

We are able to offer small group and paired academic support to students with learning difficulties. The Department also hosts drop-in sessions for any student who may be interested.

The Learning Support Department team comprise five members of teaching staff, three of whom have a specialist postgraduate qualification in teaching students with dyslexia. One of the specialist teachers works primarily within the Preparatory School, but is also House Mistress to the girls within the Boarding Community so is able to provide additional support to any boarding student with learning difficulties.

We are mainly accommodated in four purpose-built classrooms complete with computers and specialist resources.

Academic Programme

In the Preparatory School, we offer phonic and numeracy ‘intervention’ programmes, delivered by class teachers and teaching assistants, which target specific areas of weakness. We also provide small group Learning Support lessons which focus on a variety of literacy and numeracy support.

Within the Senior School, students between Years 7-11 can attend Learning Support sessions in place of a language option. They will work on a range of topics including: study skills, learning styles, reading comprehension, punctuation, grammar, spelling, writing, numeracy skills, revision and examination technique. Emphasis is on providing a multisensory teaching style which lends itself to the specific needs of students with learning difficulties.

In addition, we can provide paired Specialist Tuition sessions for students in both the Preparatory and Senior Schools who require additional support. However, please note, that these carry an extra charge, which is currently £42 per hour.

Extra-Curricular Activities

The Learning Support Department offers a sanctuary for students at lunchtime by offering an area where students can work quietly, or seek help with their academic work.

We also hold lunch-time revision clubs for all students in the spring and summer terms where students can find out more about preparing for examinations. Topics  will include:  setting up a revision timetable, using your learning style, memory techniques,  handling stress, iMindmaps and learning how to ‘Brainframe’. Most importantly, the revision sessions are designed to boost students’ confidence in the lead-up to examinations.


Mrs Jenny Cluley            SENCO,  Head of Learning Support,
                                            Specialist Literacy  Teacher , Senior School 
Mrs Eleanor Waters     Specialist Literacy Teacher, Senior School
Mrs Lucy Davids            Specialist Literacy Teacher, Senior School
Mrs Jennie Harlock      Specialist Literacy Teacher, Senior School
Mrs Jo Leite                     Specialist Teacher, Preparatory School